The Value of a StarBox™ Cloud Connection Manager

April 27, 2015

Categorized Under: Sangoma

By: Michelle Accardi


When it comes to Unified Communications, companies of all sizes are embracing the technology to boost productivity and achieve better business outcomes in an increasingly mobile, distributed, cloud-based world. While UC is a popular catch-all term for centralizing communications functions within a single user interface, remember that different-sized businesses have different requirements and pain points when it comes to selecting the right platform. Our StarBox™ Cloud Connection Manager (CCM) lends immense value to enterprises by offering a personalized approach to supporting business strategies.

Thanks to the StarBox™ CCM patented operating software and our Constellation Network, we have a totally unique approach to UC. The StarBox™ CCM connects over the Internet to Star2Star’s Constellation network, which runs on a collection of call routing nodes and data centers distributed across the country. Using data collected from the nodes, the system determines the best call routing to use for each call placed on every Star2Star customer system, providing crisp, clear audio on every call, with no distortion, echo, or delay. It runs from flash or solid-state disk memory, so there’s no spinning hard drive to wear out or fail unexpectedly.

Each business is unique and shouldn’t have to settle for a one-size-fits-all communications solution. Size matters. SMBs need a UC approach that’s simple to administer and manage but allows them to cost-effectively do more with less, particularly when it comes to employee productivity. Many mid-sized businesses are looking to replace their outdated PBX hardware, which no longer meets the needs of today’s communications environment. Larger businesses, especially those with branch offices and remote locations and workers, are often interested in centralizing their communications management into one, easy-to-use portal, while having enough scalability to support cutting-edge customer interaction approaches and enterprise mobility.

At Star2Star, we’ve been making intelligent, Internet-based communications systems for seven years. Based on our experience in designing systems for companies of all sizes, we offer several StarBox™ CCM models to scale to every size business: the StarBox™ CCM Lite, StarBox™ CCM 2250, and the StarBox™ CCM 5500.

Whatever StarBox™ CCM is the right fit for your business, our scalable cloud communications solutions give businesses access to a rich suite of advanced unified communications features that are designed to boost productivity and reduce costs. And that’s a unique value in an increasingly complex communications environment.

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